You have linked your primary email account with Salesmate and want to set up your email alias account to send emails through it. You can connect your alias email account under SMTP & BCC.
For example, I have a primary account demo@salesmate.io. I am additionally responsible to handle support emails from email support@salesmate.io. support@salesmate.io is an alias for my primary account.
To configure this follow the below steps:
- Navigate to the Profile Icon in the top right corner.
- Click on Go to my account.
- Click Email Settings.
- Click on SMTP & BCC.
- Head over to Outbound Emails (SMTP).
- Click the Add Email Account button.
- Select Custom SMTP.
- Fill in the required details.
- Mention the Alias Email address under From Email.
- Once added you will get an option to select the from address while sending out an email from Salesmate or the Chrome Plugin/Extension.
In case of Errors, please check the below points:
Allow Less Secure Apps is turned ON.
- For GSuite: Sign in to your Google Admin console.
- Click on Security.
- Head over to Basic Settings.
- Head over to Less secure apps.
- Select Go to Settings for less secure apps.
- In the subwindow, select the Allow users to manage their access to less secure apps radio button.
Create an app-specific password
If you have enabled the 2FA (Two-factor authentication) then you will need to generate an app-specific password. You will need to use this password while connecting instead of your normal password.
- Login to your account at https://myaccount.google.com/
- Click on Security.
- Click on App Password.
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