Abandoned Cart trigger starts the journey when a visitor/customer leaves the cart abandoned in your store that is connected with BigCommerce.
How to Use Abandoned Cart Trigger?
- Let's drag-drop the Abandoned Cart trigger on the journey's canvas.
- To configure the block, click on the block and a pop-up window will open up where you can trigger the journey based on the following:
- Select Store - Select the BigCommerce store that you want to perform the Automation for.
- Contact - Set an And/Or condition for a Contact that you would like to match before entering the Journey
- BigCommerce - Set an And/Or condition for a BigCommerce store that you would like to match before entering the Journey
Let's create a journey to send out an email to a customer/visitor when they a particular product from their cart.