Order Refunded Follow

Order Refunded trigger starts the journey when the order is refunded.

How to Use Order Refunded Trigger?

• Let's drag-drop the Order Refunded trigger on the journey's canvas.

• To configure the block, click on the block and a pop-up window will open up where you can trigger the journey based on the following:
  • Select Store - Select the BigCommerce store that you want to perform the Automation for.
  • Contact - Set an And/Or condition for a Contact that you would like to match before entering the Journey
  • BigCommerce - Set an And/Or condition for a BigCommerce store that you would like to match before entering the Journey
• Click on Save.

Use case

Let's create a Journey to send out an email to a contact confirming their refund was successful.