How / Where can I see my recorded calls? Follow

Once you have enabled call recording for all inbound and outbound calls for a number. The call recordings will be logged.

You can either view all the call recordings on the Dashboard or an Activity for the contact.

Dashboard

• Navigating to Dashboard.
• Click on Add widget in the top right corner. 
• Add the Call Logs Report.
• The Call Logs report can be filtered Sales rep-wise and for the duration you desire.

Activity

• Navigate to the contact. 
• Click on Activities on the contact timeline.
• Here you can view all the recordings associated with the contact.