After purchasing phone numbers, you can assign the numbers to individual users. Using the numbers assigned to them, they can make calls.
To assign phone numbers to a user :
- Log-in to Salesmate as an Administrator
- Go to Setup
- Apps & Add-ons > Voice
- From the list of phone numbers purchased, select the number you’d like to customize.
- Click on Actions > Edit.
- To assign a phone number to an individual, under the SELECTED USER section add the user/s you want to assign this number to.
- On assigning the phone number to a user the 'Make a call button' on the top bar will get activated
- On the Make a call button you will find the numbers listed under From assigned to the respective user.