Creating call steps and scripts in sequences

Assumption: We assume you have prepared your calling scripts before creating the call steps via sequences.

Call steps can be created via sequence by adding them as a step 'Activity as Action' i.e. Activity of type 'Call' 

To create a call step and script:

• Create a Sequence
• Click on 'Add Stage'

• Select the Stage type 'Activity as Action'

• Select the Activity type as 'Call'
• Type the 'Title'
• Type your script in the 'Description'
• You may choose to have a Sequence Exit 'Outcome'

• Click 'Save'