How to receive an incoming call on Salesmate Android application :
Availability options in Salesmate mobile applications are in sync with your web applications, changes made in web application would also lead to changes in your availability settings.
"Availability preference"- Answer call via Salesmate app - User will receive calls via your internet data pack or WIFI."
- Answer calls on mobile phone - This option lets you receive the call via Salesmate Bridge
- Answer calls on app - This option lets you
Note: If you select this option - Answer calls on mobile phone, it could cost you an additional amount since the call is made through your mobile data network
- Receive Call - Below screen gives you a visual representation of the incoming calling screen over your Android device
- Once the call is Accepted, you will get options to get inside the Salesmate application
- Unlock your phone to go into your Salesmate application
- Once the phone has been unlocked you will get the below screen, with menu options for recording and adding Notes during the call
- You can press the back button and perform different sets of operations as needed, below is the reference screenshot