Slybroadcast Ringless Voicemail via Sequences Follow

In Salesmate, with our advanced sequences and workflow management, you could send Slybroadcast ringless voicemails to your contacts as a reminder.

You need to perform the below operations to achieve the goal.

1. Create Sequence with a stage “Activity as Reminder”
2. Create Workflow to trigger the Slybroadcast ringless VM.

To create sequence, follow these steps:

• Login to your Salesmate account
• From left hand side menu, select more option
• Then select sequence
• Here, you could create your sequence.

Sequences could be of multiple stages and different types of stages.

In order to send ringless voicemail, you need to add “Activity as Reminder” as a stage to the sequence.

Activity as Reminder:

Activity as a reminder step generates activity for the user but doesn't wait for that activity to get finished. It is simply a reminder that you are supposed to look into this contact's touchpoints or collect some data for a personalized reach.

E.g, you can use an activity reminder step for yourself to find the customer's twitter profile and send a personalized DM.

While creating the Activity as Reminder stage, you could create a Call type activity with an unique activity title so you could trigger the workflow for sending ringless voicemail via Slybroadcast.

For example:

Create a Call type activity with title “Ringless_VM_Outreach” thus whenever the system will recognise this activity, it will trigger the workflow for executing the ringless VM via Slybroadcast

Once, sequence is created, create a workflow to trigger the webhook send Ringless VM via Slybroadcast.

To create the workflow, follow below steps.

• Login to your Salesmate account
• Click on profile icon >> Setup
• Under Setup >> Sales Automation >> Workflow Management

Here, click on Create New Rule and select the module as Activity.

• On Execution stage, select “Create” option
• On Rule Criteria, add a condition where the Activity Title is equal to “Ringless_VM_Outreach”.
• On the Action stage, select Call Webhook option and add below details according to your Slybroadcast details.

• Name: Slybroadcast Ringless VM
• Method: POST
• URL to Notify: https://www.mobile-sphere.com/gateway/vmb.php?c_phone={{Contact.mobile}}&c_uid={YourslybroadcastEmail}&c_password={YourPassword}&c_record_audio={YourAudioName}&c_date=now&c_callerID={YourCallerId}

 Here is the breakdown of the variables:  

• c_phone={{Contact.mobile}} - Use this exact variable because this is the contact phone number you want to send the ringless voicemail
• c_uid={YourslybroadcastEmail} - your slybroadcast Email
• c_password={YourPassword} - your slybroadcast Password
• c_record_audio={YourAudio} - your slybroadcast Audio Name
• c_date=now - when you want to send it
• c_callerID={YourCallerId}  - your actual number you want the caller to see

Now whenever a new Activity is created with title "Ringless_VM_Outreach"  it will send a webhook to slybroadcast to send them a ringless vm.