Once you publish your Automation Journey, “live view” becomes accessible.
Follow these steps to see how many records have reached or completed the automation journey:
- Navigate to the Outreach Icon from the left menu bar
- Click on the Automation Journeys
- Find your Automation and head over to Live View on top.
- Click on Live view.
Note: If you have made any changes to Automation Journey but haven't published them, then they will not be visible in live view.
For each step :
- Left side count - Signifies the number of records that have reached that step.
- Right side count - Signifies the number of records that had successfully performed, completed the automation flow, or were not qualified for the next step.
Note: In case of failure, the left side will have a greater value than the right side.
If there is a record in the Automation Journey as a result of another trigger, the count will be marked on the right hand side of the current form.
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