How to Enable/Disable sounds for Chats? Follow

Users can choose if the visitor or customer should hear the sounds while receiving an incoming message or sending the outgoing message.

To configure the sounds, please follow these steps:

Step 1:

• Click on the Chat settings button present on the bottom left

Step 2:

• Switch to the Misc tab where you can toggle the switch to enable or disable the sound and hit the Update button to save the changes.

Note: This setting is only for the Chat widget installed on your website, and not for the users who are using the Chat inbox.