Pause or Resume an Automation Journey Follow

Pause an Automation Journey

At times, when you are out on vacation or have new plans for your marketing strategies, Salesmate gives you the advantage to pause your Automations and run when you are ready. 

What does Pause Automation will do?

1. It will not allow entering new record into the flow
2. The current records will freeze in their current state

To pause a journey, please follow these steps:

1. Goto Salesmate >> Automations
2. Find your Automation and click on title
3. Click on the Actions button on the right top corner
4. Choose Pause

Resume an Automation Journey

To resume a journey, please follow these steps:

1. Goto Salesmate >> Automations
2. Find your Automation and click on title
3. Click on the Actions button on the right top corner
4. Choose Resume

What does Resume Automation will do?

1. It will start enrolling new records in the automation matching to trigger conditions
2. It will unfreeze the flow movement of currently enrolled records.
3. For the automation having list or smart segment trigger, the user will need to confirm the bulk enrollment of records to the journey.