Trigger Point
Starts the automation when a record’s date and time field matches to the defined condition.
How to use the "Date and Time" Trigger?
- Let's drag-drop the Date and Time trigger step on the journey's canvas.
- Configure this block and select the Contact view, Date and Time, and Timezone at which the Date and Time trigger should execute the Automation Journey.
- Select View- This triggers an automation journey for the view created in the Contact module only
- Select Date & Time Field - Select any of the predefined or custom date & time fields to trigger the journey.
- Timezone - Select the timezone for the above select time.
NOTE:
- You can check the "Use contact's timezone if it's set" to run automation journeys based on customers' timezone and not the timezone which is provided in the setting.
- This trigger works only once, if you want to trigger the automation for another date, configure a new Automation Journey with a Date and Time Trigger.
Use Case
- Let us consider the journey with the date & time match trigger to send out the Email to Contacts created on the specific date.
- To run this Automation, you will have to configure the "Send Email" Action and link it with the Date and Time block
- Configure the blocks of selected Trigger and Action
Once the above settings are saved and linked with each block, the automation is ready to roll, click on Save and Publish it.
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