If your team is not able to hear calls or they go directly to missed calls
In Chrome?
While you are accessing Salesmate,
- Click on the padlock icon in the address bar,
- Go to 'Site settings'
- Then, ensure 'Sound' is set to 'Allow':
In Safari?
Go to,
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Safari
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Preferences
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Websites
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Auto-Play
Then, ensure 'yoursalesmatedomain.salesmate.io' is set to 'Allow All Auto-Play':
In Firefox?
Go to,
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Firefox
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Preferences
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Privacy & Security
Click 'Settings...' next to Autoplay:
Then set the default to 'Allow Audio and Video' or define a custom setting for 'yoursalesmatedomain.salesmate.io':
While you are accessing Salesmate,
- Click on the padlock icon in the address bar
- Go to 'Connection Secure settings'
- Click 'More information'
- Click 'Permissions' tab
- Uncheck, 'Use Default'
- Select 'Allow Audio and Video'
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