Optional Confirm Discard Buttons (RingCentral popups)
One of Salesmate's many strong features is that it is quick and snappy, which is much appreciate by busy sales people. One aspect of the UI that goes against this is the extra step of having to confirm discards and deletions.
For example, the RingCentral popups that can clutter up the screen if a user steps away from his desk and can't answer calls for a while. If we want to get rid of these without logging the calls we have to click "Discard" and then click again to confirm. This becomes particularly annoying when there are multiple of these windows present. It is one of the main complaints among our users.
Having the option to turn off this confirmation step would be a big improvement for users who know what they are doing.
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Yes!!!
I also have a request in to them about making sure call logs get logged automatically regardless of whether the user clicks discard. It's probably good business practice to log all calls. I'd like to see this dialog be used to update notes for an already automatically created call log. Maybe the "Discard" button can become a "Dismiss" button...used if someone has notes to add the call already created call log.
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