When I initiate phone calls and texts from within Salesmate, the system uses the phone number assigned by Salesmate. As a business owner, I have a phone number already. That number is on my business cards and is present in all mediums that give people information about how to get ahold of me. There also is the issue of longevity and goodwill. For these reasons, business telephone numbers that exist have value. It isn't reasonable to expect businesses to change their phone numbers in order to take advantage of the features of a single tool such as SalesMate. Nor does it make sense to transfer the number to Salesmate to get that capability.
For this reason, a feature is need whereby Salesmate features for phone calls and texts can be used with the receiving party seeing the phone number in caller id of my business as opposed to the phone number assigned by Salesmate.
I understand this feature is on Salesmate roadmaps. Please upvote this if you think this feature would be useful.
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