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Voice: Simultaneous ringing only sends voicemail notification to one of the users in phone group



1 comment

  • Official comment
    Team Salesmate

    Missed calls are logged as activities inside Salesmate. If activities are marked private and if the notification is sent to everyone, then it can cause frustration as they won't be able to see it. And logging multiple activities can put lots of repetitive info on timelines. Due to these reasons, we are not sending email to everyone.

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