We would like to send a follow up email to our customers and have them select from 2 choices: Extend my Reservation/Cancel my Reservation
if the customer clicks on the Cancel my Reservation link, his deal would be placed on Lost status. If he clicks "Extend my reservation", the deal will be placed on a different stage.
The idea is to be able to update pipeline stages or input specific values in the deal based on the client's feedback, whether this feedback is clicking on specific trigger URLs or inputting values in an external form.
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