Group text

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Life Door Rentals

• December 15, 2019 01:07

I was instructed by my boss to use this platform to form groups texts to the renters of our different homes.  I am not seeing anything related to this.  What am I missing?

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• Official comment

  

  Team Salesmate

  • December 16, 2019 12:06

  Hi,

  To assign phone numbers to a user, 

  Here's how to do it,

  • Log-in to Salesmate as an Administrator
  • Go to Setup
  • Apps & Add-ons
  • Select Voice
  • From the list of phone numbers purchased, select the number you’d like to customize and click Edit.
  • To assign a phone number to an individual, hit the edit button next to the number. Under the SELECTED USER section add the user/s you want to assign this number to.

  Do follow the article here - https://support.salesmate.io/hc/en-us/articles/360004733351-How-do-you-assign-phone-numbers-to-the-team-

  Text Conversation View - https://support.salesmate.io/hc/en-us/articles/360037039112-Text-Conversation-View

  Reach out to us on chat tool from the Top Right Menu "?" Click on Start chat to get instant help.

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• 

  Team Salesmate

  • December 15, 2019 06:27

  Make sure you have been assigned a number first. Once the number is assigned you can use bulk text feature: 

  https://support.salesmate.io/hc/en-us/articles/360007156012-Send-Bulk-Text-Messages

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  Life Door Rentals

  • December 15, 2019 20:08

  I don't think I have been assigned a number.  How do I make that happen?

   

  When I go to the Contacts List Page you indicated, I do not have the Text button that you have highlighted.

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