Delay feature would be nice to have in workflows

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Rob Baran

• December 26, 2019 20:01
• Edited

Let's say someone fills out my website contact form and they get created as a new contact in SM.

 

Now the workflow will auto-send them an email which is great. But if they fill out my site form at 2am it looks weird for the system to send them an email immediately and at 2am (unless you want that). I wish there was a way to add a delay so the system sends them an email during our business hours so it looks more natural.

 

Know what I mean? Otherwise, it just looks automated which it is but I'm trying to add a more personal touch to it I guess.  

4

• Official comment

  

  Team Salesmate

  • October 10, 2021 15:13

  Now we can achieve this functionality using Automation Journeys. Within the automation journeys, you can choose the days and time window for executing any step. So even if the record is created at odd times, we can ensure that email delivers during office hours.

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  Marcelo Ramagem

  • January 03, 2020 02:45

  Solid suggestion! Upvote!

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  Mohit Rishi

  • February 04, 2020 22:42

  Great idea!! Upvote 

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  Jen Coito

  • March 30, 2021 20:30

  agree!

   

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