Call Forwarding

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Jbenson

• February 14, 2020 20:50

We use a 24/7 call answering service - it would be nice if there was a call forwarding option after X number of rings, as defined by the user.  Example - a call is not picked up after four (4) rings, the call will be forwarded to a phone number defined by the user (in our case, the phone number for our 24/7 call answering service).  

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  Tata Wilson

  • February 14, 2020 20:55

  1,000,000 upvotes!

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  Amine H.

  • February 18, 2020 21:50

  Please Please Please... For the business we're in, we want to be able to assign a forwarding number to each deal so that when that customer calls, it is forwarded to a phone number we added to the deal... (custom field in the deal).

  This can go like this: "If deal is in stage X and customer calls, then forward to specific phone number phone number from a custom field in that deal".

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  Jonas Grundtvig

  • December 15, 2020 09:15

  A simple forward calls to a specific number if no one is online or no agent answers the phone would be great.

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  Jeff

  • February 11, 2022 21:20

  Right now we double-pay for inbound calls because we're routing them to our 800 IVR solution which charges by the minute. I'd love to be able to do IVR, or a simple forward that doesn't result in a double charge for inbound using this method.

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