Resubscribe Option

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Dave DeVito

• September 22, 2021 23:11

Is it possible to have someone that unsubscribed, re-subscribe? I realize I can email them anyway. Just wondering if I can make it not stand out in red.

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  Moni

  • October 10, 2021 14:54

  If someone has unsubscribed, then the system will not send bulk emails, sequence emails or automation emails, but it will not stop sending one-to-one emails as they are considered transactional ones.

  For the re-subscribe part, you can create a form asking them to subscribe back to your emails. You can achieve it via Salesmate forms. If unsubscribe was done by mistake, and you got confirmation for re-subscribe, you can also do it manually by editing a contact record and un-checking the email opt-out field.

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