How do you purchase/recharge phone credits? Follow

Once you have enabled your phone app you will need credits to purchase your phone number and credits to start calling from Salesmate. In case you exhaust your phone credits by purchasing numbers or making calls, an error message is shown.

If so, you need to recharge(add credits) before trying to purchase more numbers or make calls.

To add credits to your phone :

• Log in as an Account Admin.
• Go to Profile Icon
• Navigate to the Setup section
• Click on Apps & Add-ons
• Choose Voice

• Click 'Credits' tab and hit the 'Add More Credits' link present below your credit balance.

• On the overlay that appears, choose the amount you want to recharge within the drop-down. (Min: $10 - Max: $1000)

• To be on the safer side and ensure that you don't run out of credits unexpectedly, enable the 'auto recharge' checkbox.

• Choose the threshold amount from 'When credit limit is below' dropdown to trigger the auto recharge. (Min: $10 - Max: $1000)
• Set your auto recharge amount from the 'recharge for' dropdown. (Min: $10 - Max:$1000).
• Click Save.

• An overlay asking you to fill in your payment details appears.

To edit your payment details :

• Log in as an Account Admin.
• Go to Profile Icon
• Navigate to the Setup section
• Click on Apps & Add-ons
• Choose Voice

• Under the Credits Tab, click on the Add More Credits link

• On the overlay which opens the current card is listed. 
• Click Change Card and Pay link to change the card details and Pay.