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Salesmate
Built-in Calling and Text
Built-in Calling and Text
Hassle-free calling and texting right inside CRM
Voice Overview
Introduction to Salesmate Calling
How do you enable the calling app?
How do you add / purchase phone numbers?
Calling - Basic Operations ( Make/ Receive Calls )
How do calls get logged?
Voicemail Drop
See all 10 articles
Setting up Salesmate Voice & Text
How do you assign phone numbers to the teammates?
How can I change my phone number settings?
How do you set your phone's availability status & device settings?
How to reassign numbers or forward calls when an employee goes on vacation
Manage Number of Rings
How to make calls using your own number (Call Masking)?
See all 13 articles
Calling Rates / Charges
How much does it cost to send a message with more than 160 characters?
SMS Rates
Built-in Calling Pricing Demystified
How do you purchase/recharge phone credits?
How do you check the cost of your phone calls?
Why Salesmate Doesn't Provide Unlimited Calling?
Troubleshooting
Can't hear sound for calls?
Troubleshoot Calling
Network Speed Test
Basic Network Sanity
Twilio Network Test
IP’s and Port’s to be Whitelisted in case of Firewall restrictions
See all 8 articles
Texts / SMS
Schedule Text Messages
A2P 10DLC SMS Campaign Registration
Introduction to Salesmate Text Messaging
How do you enable Salesmate Text Messaging
Text Messaging Templates
Sending Text to a number
See all 12 articles
FAQs
Accepted Content Types for Multi Media Messaging - MMS Support
How can I send out messages via WhatsApp to the number?
How can I make calls using Google Voice?
Port an existing number
Why was my port request rejected?
Best practices - Calling from Salesmate CRM
See all 12 articles
Built-in Calling or Texting integrations
Built-in Calling using RingCentral Integration
JustCall Calling & Texting (VoIP) Integration
Built-in Calling & Texting using Dialpad Integration
Send Text Message via Dialpad
Calling via Dialpad
