Introduction to Salesmate Calling

Salesmate built-in phone feature allows your sales reps to route and pick up calls from their desktops or mobile phones, without having to set up any hardware.

Phone channel is currently available for businesses in 80+ countries.

Why use Salesmate calling

Cloud-based system:
You do not require any hardware setup or software installation. It works completely over the internet (VOIP Technology) and it is set up by default in your Salesmate account.

Local and Toll-Free numbers:
You can purchase Toll-free numbers which your customers can call for free. Or if you’d rather have them pay each time they call, you can buy local numbers for the same.

Custom greetings

When customers call, you can choose to greet them with a custom message by typing your welcome message and have it converted to speech

OR

record a custom message in your own voice.

Answer via Browser or Phone

Your sales reps get the flexibility of taking calls from the browser and on their phones. They can switch between the two by answering urgent calls on their mobile phones when they are away from their desks and vice versa.

Automatic call recording

You can choose to automatically record all calls made and received in Salesmate. You can add tasks, appointments and link call logs to existing records or create new records for the same.