Execution Flows are essential for running AI Pilots. Without an execution flow, your AI Pilot cannot take action. These flows define how conversations are triggered, managed, and executed in real time.
Topics Covered
What is an Execution Flow?
An Execution Flow defines the journey an AI Pilot follows once triggered by a user event like a message or action on the website.
How to Create an Execution Flow
Follow these steps to create an execution flow:
Navigate to Execution Flow from the left sidebar.
Click on Execution Flows.
Click on New
Add a Name and Description, and select the AI Pilot you want to associate it with.
Design your flow on the canvas
Use Save to preserve changes or Publish to activate the flow
Key Components
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Triggers
- Event
- New Conversation
- Intent Detected
- Page Visited
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Conditions
All Smart Flow conditions are available.
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Actions
All Smart Flow actions except time-based delays like "Wait".
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Flow Manager
Manage local variables similar to Smart Flows.
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Execution Settings
Replaces enrollment conditions to control how and when flows run.
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Version History
Track flow changes over time.
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Enrollment Logs
Monitor when and how flows were triggered.
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Live View & Insights
View ongoing conversations and flow stats.endencies of the flow to proceed with deletion.
Best Practices
Use clear names and descriptions for each flow
Organize triggers and actions in a logical layout
Test flows with various scenarios
Use execution settings to manage timing and availability
Monitor flows with Live View and Insights
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