Email Campaign Subscription Types Follow

As an organization, you send different types of emails to your customers, e.g., newsletters, Promotional emails, Product Updates, or urgent updates. With subscription types, a customer can opt out of irrelevant messages without losing updates for important ones.

Topics Covered:

• How do the Subscription Types work?
• How to Set Up a New Subscription Type?
• How to Edit Subscription Type?
• How to Archive Subscription Type?
• How to Unarchive Subscription Type?

How do the Subscription Types work?

By default, Salesmate provides different subscription types that can be used to send marketing emails. When a customer clicks on the Unsubscribe link from the email, they can either choose to unsubscribe from all the emails or only the nonrelevant types.

• Announcements: Offers, features, or product announcements
• Newsletter: Get the latest news and updates regularly.
• Non-marketing emails: Get emails with a transactional nature.
• Best Practices: Tips, tricks, and recommendations.
• Promotional: Get marketing and promotional offers for you.

How to Set Up a New Subscription Type?

To Set up a New Subscription Type,

• Navigate to your Profile Icon on the top right corner
• Click on Setup
• Head over to Email & Delivery
• Click on Subscription Types

• Click on + Subscription Type

• Here, you need to add,
  • Name: Enter the name for the Subscription Type
  • Consent Type: Select Opt-In or Opt-Out Click here to learn more about the Consent type
  • Language: The default language would be English, If you wish to select a different language you can do it by Add a Language Variant
  • Description: Add the relevant information about the subscription type
  • Click on Save.

• A notification pop-up will appear once the subscription is successfully added.

How to Edit Subscription Type?

To Edit the Subscription Type,

• Navigate to your Profile Icon on the top right corner
• Click on Setup
• Head over to Email & Delivery 
• Click on Subscription Types

• Click on the Subscription Type that you would like to Edit.
• Once you click on it, the Actions button will appear next to it.
• Click on Actions
• Select Edit

How to Archive Subscription Type?

To Archive the Subscription Type,

• Navigate to your Profile Icon on the top right corner
• Click on Setup
• Head over to Email & Delivery
• Click on Subscription Types

• Click on the Subscription Type Name, the Actions button will appear next to it.
• Click on Actions
• Select Archive

How to Unarchive Subscription Type?

To Unarchive the Subscription Type,

• Navigate to your Profile Icon on the top right corner
• Click on Setup
• Head over to Email & Delivery
• Click on Subscription Types

• Head over to Status
• Select Archive from dropdown
• Click on the Subscription Type Name, the Actions button will appear next to it
• Click on Actions
• Select Unarchive