Email Campaigns can be managed from the Listing page.
Topics Covered:
- Campaign Listing Page
- How to Cancel the Campaign
- How to Edit the Campaign
- How to Delete the Campaign
To perform the above actions you would have to navigate to Email Campaign,
- Navigate to the Outreach Icon on the left menu bar
- Click on Email Campaign
Campaign Listing Page
- Once you click on the Email Campaign you will be directed to the Listing Page.You can Filter the option using the following options
- Owner: Options available here are,
- Me(default)
- Anyone
- List of all Active Users
- Status: Options available here are,
- All (default)
- Draft - When you create a campaign and do not send it yet, it will get saved in “Draft” mode.
- Canceled - When a campaign is canceled by the user then its status changes to “Canceled”.
- Sending - When a campaign is still been getting sent, its status will get displayed as "Sending".
- Sent - When emails are sent to all recipients, then the status is set as “Sent”.
- Scheduled - When a campaign is scheduled for later, its status is “Scheduled”.
- Paused - When a campaign gets blocked the account is flagged for verification, and other campaigns will get paused automatically.
- Blocked - When the campaign is blocked due to a high bounce rate or DKIM, its status is set to “Blocked”.
- Failed - When the list or view selected by the recipient gets deleted before execution time, the campaign is marked as Failed.
Note:
- Contact Salesmate Support to reactivate the Paused or Blocked Campaigns
- Click on Help Icon to initiate a Chat with Salesmate Support.
- Free-Form Search - This will allow users to search for a campaign by its name.
- The list of columns that will be available in the grid:
- Name - Title of the campaign.
- Status - Current status of the campaign.
- Delivered - Count of emails delivered to the contacts.
- Opened - Count of emails opened by the contacts.
- Clicked - Count of emails in which links were clicked by the contacts.
- Modified By - The name of the user who last modified the campaign.
- Modified Date - The date on which the campaign was last modified.
- Sent By - The name of the user who last sent the campaign. The value will appear once the campaign has been sent.
- Sent Date - The date on which the campaign was sent.
- Owner - The name of the user who created the campaign. This value will never change.
How to Cancel the Campaign
To cancel the Email Campaign,
- Click on the Name of the Campaign that you wish to Cancel, the Action button will appear next to it.
- Click on the Action button and select Cancel
Note:
Please note that you can only cancel the Campaigns that are in Sending status or are been Scheduled for later.
How to Edit the Campaign
To Edit the Campaign,
- Click on the Name of the Campaign that you wish to Cancel, the Action button will appear next to it.
- Click on the Action button and select Edit
Note:
You can only Edit the campaign with the following status:
- Draft
- Scheduled
- Failed
How to Delete the Campaign
To delete the Campaign,
- Click on the Name of the Campaign that you wish to Cancel, the Action button will appear next to it.
- Click on the Action button and select Delete
- Confirm the Delete
Note:
Once you delete the Campaign, this process is irreversible.
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