Conversation Count by Referral URL Follow

"Conversation Count by Referral URL" used to track and analyze the number of conversations initiated or generated from different referral URLs.

• When a user arrives at a website from another website through a link, the referring website's URL is known as the referral URL.
• This metric helps businesses understand which external sources or websites are driving traffic that leads to Chat Conversations
• Add this report to your dashboard by clicking on 'Add widget' and choosing the conversations filter on the left panel then selecting the report and clicking on the 'Add to dashboard' option.