Chat Journey Insights shows the insights for all published chat journeys in a centralized location.
- Rather than viewing insights for individual journeys separately, this widget provides a comprehensive overview of the statistics for all published chat journeys.
- By consolidating this information into one place, users can easily access and review the performance metrics, trends, and analytics associated with each chat journey.
- This centralized approach facilitates efficient monitoring and analysis of multiple chat journeys, enabling users to make informed decisions and optimizations based on the collective data.
- Add this report to your dashboard by clicking on 'Add widget' and choosing the conversations filter on the left panel then selecting the report and clicking on the 'Add to dashboard' option.
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