We use sub-processors for the provisioning of our Services to you as described in our TOS on https://www.salesmate.io/tos/
| Vendor | Purpose |
| Anthropic, PBC | To provide AI based services |
| Dialpad, Inc. | Used as a service that allows Salesmate users to handle calls within the system |
| Civilized Discourse Construction Kit, Inc. | To host community pages |
| Docusign, Inc. | To fetch the documents from DocuSign to e-Sign |
| ElevenLabs Inc. | AI processing (text to speech) |
| Google LLC | To provide AI based services |
| Google Analytics and Adsense | Data Analytics, Marketing, Product |
| Google APIs | To Sync email accounts and calendar events |
| Google Cloud Platform | Hosting & Infrastructure. Almost all data is stored, processed, and transmitted through Salesmate resides in Google Cloud data centers. |
| Google reCAPTCHA | Used for Salesmate form submission spam prevention |
| Meta Platforms, Inc. | Support the connection of your Facebook, Instagram, WhatsApp Business account to the conversations inbox |
| Microsoft Corporation (Microsoft APIs) |
To Sync email accounts and calendar events |
| Mintlify, Inc. | To provide a self-service portal |
| Nylas | To sync email accounts other than Google and Microsoft Shared 360 accounts |
| Rime Labs | AI processing (voice) |
| RingCentral, Inc. | Used as a service that allows Salesmate users to handle calls within the system |
| SendGrid Inc. | SendGrid is used for sending outbound emails for notifications, workflows, and campaigns |
| Stripe Inc. | To collect the payments for Subscription |
| Twilio Inc. | Used as a service that allows Salesmate Inbuilt calling |
| Zapier Inc. | To provide automation to users for integration with other system |
| Zendesk Inc. | To provide a self-service portal |
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