Salesmate Sub-Processors – Salesmate

We use sub-processors for the provisioning of our Services to you as described in our TOS on https://www.salesmate.io/tos/

Infrastructure Sub-Processors

Vendor	Purpose	Data Center	Type of personal data
Google Cloud Platform	Hosting & Infrastructure. Almost all data is stored, processed, and transmitted through Salesmateresides on Google Cloud data centers.	USA	All Client Data stored by Clients as defined in our TOS
SendGrid, Inc.	SendGrid is used for sending outbound emails for notifications, workflows and campaigns.	USA	Emails sent to the Smart Email BCC address provided to the Client
Nylas	To sync email accounts other than Google and Microsoft Shared 360 accounts.	USA	Email chosen by the client for the synching process
Intercom R&D Unlimited Company	To provide customer service over chat	USA	Conversations (and any data you would share) between the Client and our Support team.
MailChimp	To provide product updates and newsletters	USA	Email id and Name for sending the required emails.
Zendesk Inc.	To provide a self-service portal and host community.	USA	Email id if you are creating a community account for posting notes or votes.
Google reCAPTCHA	Used for Salesmate form submission spam prevention	USA
Stripe, Inc.	To collect the payments for Subscription	USA	Name, Email and
Google Analytics and Adsense	Data Analytics, Marketing, Product	USA
Product Fruits	Product Fruits is used to provide product tours, tips and tutorials to our new customers.	EU	Email id to identify unique records and provide proper campaign.

Feature Specific Sub-Processors

Vendor	Purpose	Data Center	Type of personal data
Twilio	Used as a service that allows Salesmate Inbuilt calling	USA	Call recordings, Phone numbers, and Call metadata
Clearbit	Customers who have an independent and active subscription with Clearbit can integrate their account with Salesmate for data enrichment.	USA	Email ids chosen by the client for enrichment purposes.

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