We use sub-processors for the provisioning of our Services to you as described in our TOS on https://www.salesmate.io/tos/
Infrastructure Sub-Processors
Vendor | Purpose | Data Center | Type of personal data |
Google Cloud Platform | Hosting & Infrastructure. Almost all data is stored, processed, and transmitted through Salesmateresides on Google Cloud data centers. | USA | All Client Data stored by Clients as defined in our TOS |
SendGrid, Inc. | SendGrid is used for sending outbound emails for notifications, workflows and campaigns. | USA | Emails sent to the Smart Email BCC address provided to the Client |
Nylas | To sync email accounts other than Google and Microsoft Shared 360 accounts. | USA | Email chosen by the client for the synching process |
Intercom R&D Unlimited Company | To provide customer service over chat | USA | Conversations (and any data you would share) between the Client and our Support team. |
MailChimp | To provide product updates and newsletters | USA | Email id and Name for sending the required emails. |
Zendesk Inc. |
To provide a self-service portal and host community. | USA | Email id if you are creating a community account for posting notes or votes. |
Google reCAPTCHA | Used for Salesmate form submission spam prevention | USA | |
Stripe, Inc. | To collect the payments for Subscription | USA | Name, Email and |
Google Analytics and Adsense | Data Analytics, Marketing, Product | USA | |
Product Fruits | Product Fruits is used to provide product tours, tips and tutorials to our new customers. | EU | Email id to identify unique records and provide proper campaign. |
Feature Specific Sub-Processors
Vendor | Purpose | Data Center | Type of personal data |
Twilio |
Used as a service that allows Salesmate Inbuilt calling | USA | Call recordings, Phone numbers, and Call metadata |
Clearbit | Customers who have an independent and active subscription with Clearbit can integrate their account with Salesmate for data enrichment. | USA | Email ids chosen by the client for enrichment purposes. |
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