Email Unsubscribed Follow

The Email Unsubscribed trigger activates a flow whenever a contact opts out or unsubscribes from your email communications. This trigger is useful for automating actions when someone chooses to stop receiving your emails.

Topics Covered:

• How to Configure Email Unsubscribed Trigger
• Practical Example

How to Configure Email Unsubscribed Trigger

• While creating the Trigger Based Flows select Email Unsubscribed trigger.

• Once selected, you would then need to configure the Trigger.
• As you click on the block, a pop will open to add following details.
  • Name: Provide a descriptive name for the trigger.
  • Description: Give the brief description of what the trigger does.

Practical Example

Let's create a smart flow that triggers when an email unsubscribe occurs, automatically adding a task for customer support to review the account. This allows the team to address any potential concerns the customer may have.