The Abandoned Cart trigger starts a flow when a customer adds items to their shopping cart but leaves the site without completing the purchase.
Note: This Trigger is a part of BigCommerce Integration
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How to Configure Abandoned Cart Trigger
- While creating the Trigger Based Flows select Abandoned Cart trigger
- When setting up the Abandoned Cart trigger, you'll need to configure the following details:
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Name: Provide a clear, descriptive name for the trigger.
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Description: Write a brief explanation of what the trigger does.
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Select Store: Choose the BigCommerce store where the abandoned cart event is being tracked.
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Contact: Define which contact properties should match before triggering this flow.
- BigCommerce: Define which BigCommerce properties should match before triggering the flow.
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- Hit the Save button to save the configuration and start making the flow.
Practical Example
Let's create a Smart Flow to send out an email to a customer/visitor when they forget a particular product from their cart.
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