FAQs

Frequently Asked Questions - FAQ's

• Change of Login Email Address by Admin in Salesmate CRM
• Round-Robin assignment of Records
• How can I stop syncing the deletion of emails from Salesmate to my native email?
• How to prevent "Carrier Violations" while bulk Texting
• How can I do A/B testing with emails?
• How to set office hours so the phone number knows when to play the outside of office hours message?

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Status Updates

• 04-19-2026: Scheduled Maintenance
• 01-04-2026: Planned Upgrade
• 10-09-2025: Planned Maintenance
• 08-03-2025: Planned Upgrade
• 06-12-2025: Important Update 🚨
• 06-08-2025: Planned Upgrade

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