The firewall should allow outgoing UDP to the public internet from the browsers that use Salesmate Calling, and allow return traffic in response.
|
Component |
Address |
Server-side port used |
Protocol |
|
Signaling - GLL (Global Low Latency) |
443 |
TCP |
|
|
Signaling - Regional |
chunderw-vpc-gll-{region}.twilio.com (Regions: au1, br1, de1, ie1, jp1, sg1, us1) |
443 |
TCP |
|
RTP |
Static IP range * |
10,000 - 20,000 |
UDP |
|
Insights |
443 |
TCP |
For the static IP range for UDP, please open up the traffic to the following CIDRs. You have to open up traffic to all the CIDRs mentioned below. Twilio will dynamically connect to one of these IP ranges depending on the browser location.
|
Region ID |
Location |
Media Server IP Address Range |
CIDR notation |
|
au1 |
Australia |
54.252.254.64 - 54.252.254.127 |
|
|
br1 |
Brazil |
177.71.206.192 - 177.71.206.255 |
|
|
ie1 |
Ireland |
54.171.127.192 - 54.171.127.255, 52.215.127.0 - 52.215.127.255 |
|
|
de1 |
Frankfurt |
35.156.191.128 - 35.156.191.255 |
|
|
jp1 |
Japan |
54.65.63.192 - 54.65.63.255 |
|
|
sg1 |
Singapore |
54.169.127.128 - 54.169.127.191 |
|
|
us1 |
US East Coast (Virginia) |
54.172.60.0 - 54.172.61.255 , 34.203.250.0 - 34.203.251.255 |
|
Region ID |
Location |
Media Server IP Address Range |
CIDR notation |
Port Range |
|
us1-ix |
US East Coast (Virginia) over Interconnect exchange in Virginia |
208.78.112.64 - 208.78.112.127 |
443 (Signaling), 10,000 - 20,000 (Media) |
|
|
us2-ix |
US West Coast (Oregon) over Interconnect exchange in San Jose |
67.213.136.64 - 67.213.136.127 |
443 (Signaling), 10,000 - 20,000 (Media) |
|
|
ie1-ix |
Ireland over Interconnect exchange in London |
185.187.132.64 - 185.187.132.127 |
443 (Signaling), 10,000 - 20,000 (Media) |
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