Whitelist your trusted domain for Chats Follow

Salesmate allows you to whitelist your domain names, whereas Chats will run. Once you have configured trusted domains, your Salesmate Chats will only load on the websites hosted by those domains.

If anyone copies your Chats launcher code and places it on their website, the Chats will not show up there.

To set trusted domains, please follow these steps:

• Navigate to Conversations Icon on the left menu bar
• Click on Unified inbox
• Click on Inbox Settings on the bottom left.
• Select the Channel from the list of available channels in your Unified Inbox.
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• Click on the Security at the top bar of Salesmate chat.
• Enable the Trusted Domain option to set the trusted domains where you want your Chat to load.
• List your trusted domains separated by a comma.a

   

  

  Note: 

  • Only users with "Manage Inbox settings" permission can access this setting.
  • If you skip this setting, then Chat will load from all domains.
  • You can provide multiple domains separated by a comma. E.g. www.yourwebsite.com, www.yourwebsite.net
  • To list all subdomains, use an asterisk, like *.yourwebsite.com. 
  • Ensure you add the entire domain name (i.e. www.yourwebsite.com). Please note yourwebsite.com and www.yourwebsite.com are two different domains.