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Salesmate
Chats
Chats
Start chatting with your visitors and customers to close sales and support requests faster.
Introduction to Salesmate Chats
What is Salesmate Chats?
Difference between visitor, contact and verified contact?
Salesmate Chats Licenses and Cost
Configuring the Salesmate Chats
Setting up the welcome message
Configure Chats appearance
Setting up a custom Launcher Icon
Configure your office hours and availability
How to include Bot Messages in the Chat?
Manage who can start a conversation via Chats
See all 10 articles
Installing Salesmate Chats
Activating the Chats
Installing Chats on your iOS App
Installing Chats on your Android App
How to Add Viewed Product Tracking
Chats - JS API Methods
Salesmate Chat SDKs
iOS SDK - Installation
iOS SDK - Configuration
iOS SDK - Push Notifications
Android SDK - Installation
Android SDK - Configuration
Android SDK - Push Notifications (FCM)
Secure your workspace
Whitelist your trusted domain for Chats
Configure if your customer can send attachments via Chats
Manage Chat Preferences
Setup notification preferences for chat messages
Personalize Assignment Preferences
Personalize Chats Inbox
Working with Salesmate Chats
Chat Permissions
Manage Salesmate Chat licenses
Chat filters and counts
Ignore internal email addresses
Manage group conversations
Share Chat Transcript with your customers
See all 25 articles
Insights
View Canned Response Insights
Additional Information
How to block/unblock a contact in salesmate
How to do website tracking in Salesmate?
Supported attachment types
What is contact impersonation