iOS SDK - Push Notifications Follow

To enable Salesmate Chat SDK push notifications, you first need to create a private key, upload it to the Salesmate (Web app >> Chat >>  Chat Settings >>  Installation >>  iOS), and enter details about your app.

Topics Covered:

• Create a Private Key
• Enable in Salesmate Chat SDK
• Register Device Tokens
• Handling Salesmate Chat Push Notifications

Create a Private Key

Using these instructions, create and download a private key with APNs enabled. Note the Key ID for the next step.
Alternatively, use an existing private key with APNs enabled.

Enable in Salesmate Chat SDK

Go to your Chat Settings and select Installation > iOS. In the "Enable Push Notifications" section:

Enable Push Notifications

To send push notifications through Salesmate Chat SDK, add the .p8 file, Key ID, Bundle ID, and Apple team ID:

Register Device Tokens

To enable your users to receive push notifications from Salesmate Chat via Salesmate Chat SDK for iOS, you must request permission to send push notifications and register the device token of your user in your AppDelegate.

Objective-C

- (void)application:(UIApplication *)application didRegisterForRemoteNotificationsWithDeviceToken:(NSData *)deviceToken {

    NSString *deviceTokenString = [[[[deviceToken description]
                             stringByReplacingOccurrencesOfString: @"<" withString: @""]
                            stringByReplacingOccurrencesOfString: @">" withString: @""]
                           stringByReplacingOccurrencesOfString: @" " withString: @""];
                
    [SalesmateChat sendDeviceTokenWith:deviceTokenString];
}

Swift

func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) {

     let deviceTokenString = deviceToken.reduce("", {$0 + String(format: "%02X", $1)})
          
     SalesmateChat.sendDeviceToken(with: strGlobalDeviceToken)
}

At this stage, you should also ensure that you have enabled the Push Notifications and Background Modes capability and enabled Remote notifications in Xcode.

Handling Salesmate Chat Push Notifications

Handle Salesmate Chat SDK push notifications manually in didReceiveNotificationResponse in your UNUserNotificationCenterDelegate:

Objective-C

- (void)userNotificationCenter:(UNUserNotificationCenter *)center didReceiveNotificationResponse:(UNNotificationResponse *)response withCompletionHandler:(void (^)(void))completionHandler {
    
    NSDictionary *userInfo = response.notification.request.content.userInfo;
    
    if (userInfo != nil) {
        if ([SalesmateChat isSalesmateChatSDKPushNotificationWithUserInfo: userInfo]) {
            [SalesmateChat handlePushNotificationWithUserInfo: userInfo];
            return;
        }
    }
    
    completionHandler(UIBackgroundFetchResultNoData);
}

Swift

func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) {
        
        let dict = response.notification.request.content.userInfo as! [String : AnyObject]
        
        if SalesmateChat.isSalesmateChatSDKPushNotification(userInfo: dict) {
            SalesmateChat.handlePushNotification(userInfo: dict)
            return
        }
        completionHandler()
        
    }

Handle Salesmate Chat SDK push notifications manually in willPresentNotification in your UNUserNotificationCenterDelegate:

Objective-C

- (void)userNotificationCenter:(UNUserNotificationCenter *)center willPresentNotification:(UNNotification *)notification withCompletionHandler:(void (^)(UNNotificationPresentationOptions options))completionHandler {
    
    NSDictionary *userInfo = notification.request.content.userInfo;
    
    if (userInfo != nil) {
        if ([SalesmateChat isSalesmateChatSDKPushNotificationWithUserInfo: userInfo]) {
            [SalesmateChat handlePushNotificationWithUserInfo: userInfo];
            return;
        }
    }
}

Swift

    func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void) {
        
        let dict = notification.request.content.userInfo as! [String : AnyObject]
        
        if SalesmateChat.isSalesmateChatSDKPushNotification(userInfo: dict) {
            SalesmateChat.handlePushNotification(userInfo: dict)
            return
        }
    }