Android SDK - Configuration Follow

Track who your users are and what they do in your mobile app and Customize the Salesmate Chat Messenger. Here’s how to configure Salesmate Chat for Android:

• Update your User
• Submit an Event
• Create a Custom Launcher

Update your User

• When you call a login method we create a user with his basic detail, after if you want to change his basic detail then you can use update user functionality as per below code snippet:

// Prepare a user's detail object
val userDetail = UserDetails.create()

val email = "user's email address"
val firstName = "user's first name"
val lastName = "user's last name"
val userId = "user's user id" // Unique id recommended
userDetail.withEmail(email)
          .withFirstName(firstName)
          .withLastName(lastName)

SalesmateChatSDK.getInstance().update(userId, userDetail, object : UpdateListener {
override fun onUpdate() {
// Update successfully
}

override fun onError(salesmateException: SalesmateException) {
// Error on update
}
})

Submit an Event

• You can log events in Salesmate Chat that record what users do in your app and when they do it. For example, you could record the item a user ordered from your mobile app, and when they ordered it.

// Prepare a record event object

val data = hashMapOf<String, String>()
data["orderId"] = "order id"
data["productId"] = "product id"

val eventName = "order_detail"
SalesmateChatSDK.getInstance().recordEvent(eventName, data)

Create a Custom Launcher

• However, if you’d like Messenger to open from another location in your mobile app, you can create a custom launcher. This allows you to specify a button, link, or element that opens Messenger. For example, you can trigger the launcher to open when a customer clicks on your ‘Ask for support’ button.

• If you have a custom launcher, you can call:

// To launch messenger
SalesmateChatSDK.getInstance().startMessenger()