A User can set a custom launcher icon while installing chats, which can also be updated with the course of time as and when needed by following the below-mentioned steps.
The launcher icon will be visible to your website visitors when they open your website as per the defined chat launcher position you have set.
Open Chat settings
- Navigate to Conversations Icon on the left menu bar
- Click on Chats
- Head to Chat Settings on bottom left.
- Here, go to the Appearance tab.
- By default, the Salesmate launcher icon would be selected
- You can select the icons from the given list
- Or you can upload a Custom icon
- You can also set the Launcher Position as per your requirement on your website
- Once you are done, hit the Update button to save your changes.
Note: Only users with “Manage chat settings” permission can access this setting.
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