Setting up a custom Launcher Icon Follow

A User can set a custom launcher icon while installing chats, which can also be updated over time as and when needed by following the below-mentioned steps.

The launcher icon will be visible to your website visitors when they open your website as per the defined chat launcher position you have set.

Open Chat settings

• Navigate to Conversations Icon on the left menu bar
• Click on Unified Inbox.

• Head to Inbox Settings on the bottom left.

• Select a Channel from the list of available channels.

Switch to the "Styling" tab in the web widget and set up the customization options available below

• Here, go to the Launcher Appearance section.
• By default, the Salesmate launcher icon would be selected
• You can select the icons from the given list
• Or you can upload a Custom icon

• You can also set the Launcher Position as per your requirement on your website