Supported attachment types Follow

By default, messenger supports uploading Images, Audio, Video, PDF, Word, Excel, PPT, ZIP, and all other kinds of text files.

Unsupported file types:

• .exe
• .cmd
• .msi
• .com
• .hta
• .html
• .htm
• .js
• .jar
• .php
• .php3
• .php4
• .phtml
• .pl
• .py
• .jsp
• .shtml
• .asp
• .vbs
• .vb
• .sfx
• .bat
• .ps1
• .war
• .cgi
• .sh
• .bash
• .command etc.

If visitor or contact wants to share any such files then they can upload them to any third-party servers like Google Drive, OneDrive, or Drop Box and share the direct URL of it over chat.

Support for files:

• An attachment of size more than 25MB cannot be uploaded via messenger as of now.
• There is no limit on the number of files shared over a conversation, though only one file can be uploaded at a time.
• Only supported files can be uploaded via messenger if enabled by the admin.