By default, messenger supports uploading Images, Audio, Video, PDF, Word, Excel, PPT, ZIP, and all other kinds of text files.
Unsupported file types:
- .command etc.
If visitor or contact wants to share any such files then they can upload them to any third-party servers like Google Drive, OneDrive, or Drop Box and share the direct URL of it over chat.
Note: Currently GIF is not supported, but no worries we will be supporting it soon 😃
Support for files:
- An attachment of size more than 25MB cannot be uploaded via messenger as of now.
- There is no limit on the number of files shared over a conversation, though only one file can be uploaded at a time.
- Only supported files can be uploaded via messenger if enabled by the admin.