By default, messenger supports uploading Images, Audio, Video, PDF, Word, Excel, PPT, ZIP and all other kinds of text files.
Unsupported file types:
- .command etc.
If visitor or contact wants to share any such files then they can upload it to any third party servers like Google Drive, OneDrive, or Drop Box and share the direct URL of it over chat.
Note: Currently GIF is also not supported, but no worries we will be supporting it soon 😃
Support for files:
- An attachment of size more than 25MB cannot be uploaded via messenger as of now.
- There is no limit on number of files shared over a conversation, though only one file can be uploaded at a time.
- Only supported files can be uploaded via messenger if enabled by admin.