Viewed Product Follow

• How to Configure Viewed Product Trigger
• Practical Example

How to Configure Viewed Product Trigger

• While creating the Trigger Based Flows select Viewed Product trigger

• Once the Viewed Product trigger is selected, you'll need to configure it by filling in the following details:

  • Name: Assign a clear and descriptive name to identify the trigger.

  • Description: Provide a brief explanation of what the trigger does.

  • Select Store: Choose the BigCommerce store where the cart activity occurs.
  • Contact: Specify any contact properties that need to match before a contact enters this flow.
  • BigCommerce: Set conditions based on product-related properties that must be met before the trigger is activated.
• Once the configuration is completed, hit Save.

Practical Example

Let's create a Smart Flow to nurture a visitor/customer by sending out an email when the Trigger condition matches as in when they view a particular product, add a delay for about two days, and send out a reminder email again.