If you want to change the order in which categories and articles appear on your knowledge base portal, Salesmate makes it simple.
Note: You need permission to organize categories for reordering the categories or articles.
Topics Covered:
How to Reorder the Categories
To Reorder the Categories,
- Navigate to the Knowledge Base from left sidebar.
- From the Knowledge Base screen, go to the Category tab.
- You’ll see a list of all categories currently added to your knowledge base.
- Simply drag and drop to reorder the Categories, which will be saved automatically.
How to Reorder the Articles
To Reorder the Articles,
- Navigate to the Knowledge Base from left sidebar.
- From the Knowledge Base screen, go to the Category tab.
- You’ll see a list of all categories currently added to your knowledge base.
- Navigate to the Category whose Articles you want to reorder.
- Simply drag and drop to reorder the Articles, which will be saved automatically.
Comments
0 comments
Article is closed for comments.