End Call Follow

The End Call action allows you to end an ongoing call in an IVR flow. Once the caller reaches this action, the call is disconnected.

Topics Covered

• How to Configure End Call
• Practical Example

How to Configure End Call

While setting up an IVR, add the End Call action to the point where you want to disconnect the caller.

The End Call action does not require any additional configuration. Once the caller reaches this action, the call will be ended.

Practical Example

Suppose a caller selects an option in your IVR and is successfully connected to a Sales representative using the Connect Call action.

Once the call is completed, you can connect the Call Completed node to the End Call action.

When the caller reaches End Call, the IVR will disconnect the call.