Salesmate strongly encourages E.164 phone number formatting for all phone numbers both in the ‘to’ and ‘from’ fields. This is an internationally-recognized standard phone number format that will help to ensure deliverability of calls and SMS messages across the globe.
Instead of reaching out from Salesmate using an International Call Prefix like 011, simply use an E.164 formatted phone number.
E.164 Phone Number Formatting
E.164 formatting for phone numbers entails the following:
- A + (plus) sign
- International Country Calling code
- Local Area code
- Local Phone number
For example, here’s a US-based number in standard local formatting: (415) 555-2671
Here’s the same phone number in E.164 formatting: +14155552671
In the UK, and many other countries internationally, local dialing may require the addition of a '0' in front of the subscriber number. With E.164 formatting, this '0' must usually be removed.
For example, here’s a UK-based number in standard local formatting: 020 7183 8750
Here’s the same phone number in E.164 formatting: +442071838750
Help with E.164 Formatting
If you are unsure of the correct Country code, a good reference is this Wikipedia page that lists countries and their calling codes.
Comments
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Note that E.164-formatted phone numbers do not work for those of us who use RingCentral. The RingCentral desktop phone does not recognize this format from within Salesmate (see screen shot below).
Using the format you recommend against (011XX-XXXX) is the one that does work for international calls with RingCentral.
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