Export Call Transcript Follow

This article will outline the steps for exporting the call transcript from your account to a text file, which will be stored on your local machine.

Steps to export the call transcript:

• Navigate to the Conversation tab available in the left-hand panel.

• Under Call Transcriptions, click on the call you want to export.
• Once on the Detail View page for the call transcription, click the Action button at the top-right corner.
• Select the Export Transcription option.
• The file will be automatically downloaded to your local storage.
• File Name Format: {Call Transcript-YYYY-MM-DD-{Id of transcript}}. For example: Call Transcript-2024-12-21-12345.txt