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Salesmate
Call Transcription
Call Transcription
Convert spoken conversations into text, making calls easy to review, search, and share.
Overview
Introduction to Call Transcription
Introduction to Transcripts
Introduction to Comments
Working with Transcription
How to Enable Call Transcription
How to view and analyze Call Transcription
Working with Call Transcription Player
Transcription Listing
Transcription Listing Filters
Delete Call Transcript
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Trackers
Introduction to Trackers
Default Trackers
Word Trackers
AI Trackers
Edit, Disable or Delete Tracker
Call Transcription Reports
Call Summary Report
Call Sentiment Analysis by Platform Report
Call Sentiment Analysis Over Time Report
Call Volume Report by User and Tracker
Call Volume by User and Platform Report
Call Volume by Platform over Time Report
See all 17 articles