Text Follow

The Text question type in Salesmate Surveys enables you to collect open-ended responses from participants. This format is ideal for gathering specific information, such as names, comments, email addresses, or any other short textual input.

Topics Covered:

• Adding a Text Element to Your Survey
• Practical Use Case

Adding a Text Question

To include a Text question in your survey:

• Navigate to Surveys from the left side under Outreach.
• Open your survey from the Survey listing screen.

• Create a New Survey or open an existing one.

• Click Add Element.

• Then select the Text question type.

Once you have selected the Number element, you'll need to provide the following information:

• Questions: Enter the question text that should appear in the survey.
• Placeholder: Enter a short hint or example that appears inside the input field to guide the respondent

• Mark Required: Enable this to make the number field mandatory for survey submission.

• Capture Value in Salesmate Field: You can map the response to any number-type custom field in Salesmate.

• Once the configuration is completed, hit Save.

Practical Example

Let’s say you want to collect additional feedback from your customers after they complete a purchase.