Single-Select/Radio Follow

Salesmate Surveys offer a variety of question types designed to help you collect clear and actionable responses from your audience. The Single Select/Radio question type allows respondents to choose exactly one answer from a list as a Radio Button. This format is perfect for cases where only one selection makes sense, such as rating satisfaction, confirming preferences, or making mutually exclusive choices.

Topics Covered:

• Adding a Single-Select/Radio Element to Your Survey
• Practical Example

Adding a Single Select / Radio Question

To include a Single Select / Radio Button question in your survey:

• Navigate to Surveys from the left side under Outreach.
• Open your survey from the Survey listing screen.

• Create a New Survey or open an existing one.

• Click Add Element.

• Then select the Single Select / Radio Button question type.

Once you have selected the Single Select / Radio Button element, you'll need to provide the following information:

• Question (Required): Enter the question text that should appear in the survey.
• Options (Required): Add the answer choices respondents can pick from.
  • Minimum: 2 options required
  • Maximum: 50 options allowed
  • Example options: Sales, Support, Finance, Technical
• Default Value (Optional): You may pre-select one answer as the default.
• Mark Required: Enable this to make the question mandatory for submission.
• Capture Value in Salesmate Field: Map the response to a Salesmate text-type field for storage and reporting.

• Once the configuration is completed, hit Save.

Practical Example

Let’s say you want to know a customer’s preferred method of contact.