Salesmate built-in phone feature allows your sales reps to route and pick up calls from their desktops or mobile phones, without having to set up any hardware.
Phone channel is currently available for businesses in 80+ countries.
Why use Salesmate calling
A simple web-based service that efficiently handles calls, voicemails, and messages for your business using the internet connection and VoIP technology. You do not require any hardware setup or software installation, it is set up by default in your Salesmate account.
Local and Toll-Free numbers:
You can purchase Toll-free numbers which your customers can call for free. Or if you’d rather have them pay each time they call, you can buy local numbers for the same.
Assign number to your teammates:
You can purchase multiple local and toll free virtual phone numbers from Salesmate CRM and assign them to your sales reps.
When customers call, you can choose to greet them with a custom message by typing your welcome message and have it converted to speech.
record a custom message in your own voice.
Answer via Browser or Phone
Your sales reps get the flexibility of taking calls from the browser and on their phones. They can switch between the two by answering urgent calls on their mobile phones when they are away from their desks and vice versa.
Automatic call recording
You can choose to automatically record all calls made and received in Salesmate. You can add tasks, appointments and link call logs to existing records or create new records for the same.
You can find out how many calls your rep made, total talk time, and the outcomes of their calls. Use Salesmate to track all inbound and outbound calls. Salesmate’s virtual phone system automatically logs all incoming and outgoing calls for you as an activity. Moreover there is a dedicated Call Logs report in report section in Salesmate.