As marketing head, you might like to stop any new enrollments happening to a Sequence, but you still want all current contacts to finish their sequence flow. To achieve this, you can always use the lock/unlock sequence feature, so that no one from the organization can enroll any new contacts in a Sequence even by mistake.
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How to lock a Sequence?
To lock a sequence inside Salesmate, please follow these steps:
- Navigate to More on the left menu bar.
- Click on Sequences.
- Find the Sequence
- Click on the Actions button
- Click on the Lock button
- A confirmation message will pop up, asking you to confirm your action.
- Click "Yes" to confirm the operation.
Note: Locking sequence does not pause the sequence and ongoing contacts enrolled to sequence, it only does not allow enrolling new contacts to the sequence.
How to Unlock a Sequence?
To unlock a sequence inside Salesmate, please follow these steps:
- Inside Salesmate, Go to More >> Sequences
- Find the Sequence
- Click on the Actions button
- Click on the Unlock button
- A confirmation message will pop up, asking you to confirm your action.
- Click "Yes" to confirm the operation
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